Terms and Conditions
Discount and Promotion Coupon Codes:
We regularly provide our valued customers with unique discount codes that can be redeemed on our website for your next purchase. To recieve this discount, the coupon code must be entered into the site during checkout to recieve the discount.
Refunds of returned unused products will be granted if returned in an unused and unopened condition, being a personal care product we cannot resell your returned product as we cannot be sure that it has not been tampered with and with some discretion opt to refund only part of the purchase.
Before requesting a refund, please give us a call or email so that we can do out best to make your purchase a positive one.
If your product is lost during shipping, and has not turned up, please let us know ASAP as we will chase this up with Australia Post who will reimburse us only in the case that the parcel has not been delivered, or delivered to the wrong address.
All sales made on the website and paid for using PayPal are protected by PayPals Buyer Protection, refunds can be initiated there, but please contact us before so we can try to address your concerns.
Wholesale and Retailer Sales:
All prices quoted on the website for wholesalers with an approved account will display your purchase price at an agreed discounted rate to ensure there is adequate margin for your retail business.
All orders made by approved wholesalers require payment at the time of checkout/order.
We do not provide credit or consignment orders.